DCUK FM fully embraces the concept of partnering and the formation of long-term relationships with all potential and existing clients.
We believe firmly in the partnership approach to working with our clients. Part of this process is gaining an understanding of our client’s needs, preferred outcomes of the project and any special issues that may require speedy or extraordinary solutions.
This experience is supported by our continuing programme of investment in technology and personnel, to support and deliver complex projects with consistency in quality, value and professionalism.
Our ambition for partnership is to raise the level of service and value provided to clients and their customers so that they achieve a reputation for providing a superior and unrivalled customer experience. In order to achieve the sea-change in customer experience and wow factor that you and your customers expect and deserve we will first get the basics right.
DCUK FM also aim to achieve these standards and service agreements with our suppliers as they are crucial in achieving high levels of service and value through to our clients. DCUK FM encourage strong relationships with suppliers and maintain long lasting relationship. We have built trusting partnerships with many suppliers such as scaffolding, manufacturers and suppliers whom we have worked with for over 15years. SMH, whom we have a great partnership with have recently provided us with a decontamination unit for our practical training area within our Training Academy.